Seers (operating the website seers.markets, hereinafter referred to as "we," "us," or "our") places great importance on your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information. By accessing or using our website, mobile applications, and other related services (collectively, the "Service"), you acknowledge and agree to the data processing practices described in this Policy.
Your use of the Service is subject to this Policy and all applicable laws. By accessing or using any part of the Service, you unconditionally accept this Policy. If you do not agree with any part of this Policy, please immediately cease using the Service.
If you are accessing the Service on behalf of an entity, you represent and warrant that you have the legal capacity and authority to bind such entity to this Policy. The term "you" shall refer to both the entity and the individual accessing the Service on its behalf.
If you have any questions about this Policy or wish to exercise your privacy rights, please contact support@seers.fun.
Definitions
- PersonalInformation:Any information that can identify a natural person, including but not limited to name, email address, wallet address, IP address, device information, etc. In the blockchain context, a wallet address is considered PersonalInformation if it can be linked to your identity.
- Blockchain Data:Data recorded on public blockchains, such as wallet addresses, transaction hashes, and DigitalAsset transfer records. Such data is generally pseudonymous and publicly visible.
- Cookies:Small text files stored on your device to remember your preferences or track usage.
Information We Collect
We collect only the minimum information necessary to provide the Service, improve functionality, and comply with legal requirements. We do not intentionally collect sensitive personal information (such as race, religion, political opinions, health, or biometric data).
(1) Information You Provide Directly
- When registering or using the Service: email address, username, wallet address (upon wallet connection).
- When subscribing to paid features: payment-related information (processed by third-party payment processors; we do not store full payment card details directly).
- When communicating with us: content from support requests, feedback, or emails.
(2) Information Collected Automatically
- Usage logs: IP address, browser type, operating system, access times, and pages viewed.
- Device information: device identifiers, screen resolution.
- Cookies and similar technologies: used for session management, usage analysis, and personalized experiences.
(3) Blockchain-Related Information
- When you connect a wallet or interact with DigitalAssets: your public wallet address and transaction records (these are recorded on-chain and publicly visible).
- We do not control blockchain networks and therefore cannot modify or delete data already recorded on-chain.
(4) Information from Third-Party Sources
- Anonymized statistical data from analytics providers (e.g., Google Analytics).
- If you log in via third-party services (e.g., social media), we may receive basic profile information permitted by that platform.
How We Use Your Information
We process your PersonalInformation for the following purposes and on the following legal bases:
- To provide the Service (contractual necessity): verify identity, manage tasks, execute DigitalAsset transfers, and process subscriptions.
- For communication (contractual necessity or legitimate interests): send service notifications, updates, and support responses.
- For security and compliance (legitimate interests or legal obligations): detect fraud, prevent abuse, and comply with anti-money laundering (AML) or other applicable laws.
- For analysis and improvement (legitimate interests): understand usage patterns and optimize the Service (data is generally anonymized).
- For marketing (with your consent): send promotional information or newsletters (you may unsubscribe at any time).
We do not sell your PersonalInformation.
How We Share Your Information
We share PersonalInformation only when necessary:
- With service providers: cloud hosting, analytics tools, payment processors, and email services (all bound by contractual obligations to protect data).
- With blockchain networks: wallet addresses and transaction details become publicly visible on-chain during DigitalAsset interactions.
- For legal requirements: in response to court orders, government investigations, or to protect our rights.
- In business transfers: as part of assets in mergers, acquisitions, or sales.
- With your consent: in other circumstances.
Cookies and Tracking Technologies
We use Cookies and similar technologies (e.g., pixel tags) to:
- Maintain login sessions (essential Cookies).
- Analyze traffic and usage (analytics Cookies).
- Provide personalized content (functional Cookies).
You may manage or reject Cookies through your browser settings, though this may affect Service functionality. We respect "Do Not Track" (DNT) signals, but note that most browsers do not enable them by default.
Data Security and Retention
We implement industry-standard security measures (such as encryption, access controls, and firewalls) to protect your PersonalInformation. However, no method of internet transmission or storage is completely secure, and you assume the risks associated with wallet connections and blockchain interactions.
We retain PersonalInformation only for as long as necessary to fulfill the purposes of collection:
- Account information: during account activity and for any legally required period thereafter (typically 5-10 years).
- Blockchain data: retained permanently on-chain and cannot be deleted by us.
- Logs and analytics data: generally no longer than 12 months.
Upon account deletion, we will delete or anonymize your off-chain PersonalInformation, but on-chain data will remain.
Your Rights
Depending on your jurisdiction, you may have the following rights:
- To access, rectify, or delete your PersonalInformation.
- To restrict or object to processing.
- To data portability (receive data in a structured format).
- To withdraw consent (without affecting prior processing legality).
- To lodge a complaint (with a data protection authority).
Special Note:Due to the immutability of blockchain technology, we cannot delete or modify on-chain transaction records or associated wallet addresses. However, we can delete your account and related off-chain PersonalInformation (e.g., email).
Exercising Your Rights:Please email privacy@seers.fun with the subject "Privacy Rights Request" and provide sufficient information for identity verification. We will respond within the timeframe required by applicable law (typically 30 days). Certain requests may incur reasonable fees or be refused for legal reasons.
Children's Privacy
Our Service is not directed at individuals under 18 years of age. We do not knowingly collect PersonalInformation from children. If we discover such information, we will delete it promptly.
International Data Transfers
Your information may be stored or processed in Singapore, the United States, or other countries. We use standard contractual clauses or other compliant mechanisms to ensure an adequate level of protection during cross-border transfers.
Third-Party Links and Services
The Service may contain links to third-party websites or services (e.g., blockchain explorers, social media). Those third parties have their own privacy policies, and we are not responsible for their practices.
Contact Us
For privacy-related matters: privacy@seers.fun
For general support: support@seers.fun